Your business deserves a platform you can trust.
Your inventory is more than a list of products. It is part of how your business operates. We take that responsibility seriously and believe trust starts with transparency, responsible data handling and clear communication.
Built around responsible data handling.
The principles that guide how we think about your information and your workspace.
We believe in being clear about what we do, what we don't promise and how your information is handled.
Our principles
Trust is built into the way we work.
We want businesses to understand how their information is handled and what they can expect from the platform.
Your data stays yours
Your product catalog, stock records and business information remain yours. We process this information to provide the Makhzen service.
Account protection matters
Authentication and responsible access management are important parts of protecting your workspace.
Transparency by design
We aim to explain what information is handled, why it is needed and how our service operates.
Security is ongoing
Protecting a business platform is not a one-time task. We aim to review and improve our practices as Makhzen evolves.
Security and responsibility
The areas we take seriously.
Protecting business information involves more than one technical feature. It requires responsible practices across accounts, data, infrastructure and people.
Account and authentication
Access to your workspace is tied to user accounts and the authentication methods supported by Makhzen.
Keep your account credentials private.
Review who has access to your workspace.
Remove access when team members no longer need it.
Business data
Makhzen processes the inventory information you provide to make the platform's features work.
Your business data remains yours.
Information is used to provide and maintain the Service.
Workspace access should be granted only to authorized people.
Infrastructure and availability
Makhzen depends on software and infrastructure components to deliver its services.
We work to maintain a dependable service.
Maintenance and infrastructure issues may occasionally affect availability.
Third-party providers may support parts of the platform.
Team access
Business workspaces may contain information that is accessible to authorized team members.
Workspace owners should manage team access carefully.
Only invite people who need access.
Review access when team responsibilities change.
Your business information
Your data belongs to your business.
Your products, SKUs, quantities, suppliers and inventory records are part of your business operations. You retain ownership of the information you submit to Makhzen.
We process your information to provide and maintain the Service.
We do not claim ownership of your business records.
We explain how information is handled in our Privacy Policy.
Your business workspace
Examples of information you manage
Illustrative overview of business information managed in Makhzen.
Transparency
We would rather be clear than make empty promises.
Trust requires accurate information. We aim to communicate our capabilities and limitations honestly as Makhzen develops.
Clear policies
Our Terms of Service and Privacy Policy explain the conditions for using Makhzen and how information is handled.
Read our TermsHonest commitments
We do not advertise certifications, uptime guarantees or security capabilities that we cannot substantiate.
Open communication
Have a question about data handling, security or your workspace? Our team is available to discuss it.
Contact our teamFrequently asked questions
Trust starts with clear answers.
Some common questions about how Makhzen handles business information and platform security.
Who owns the data I store in Makhzen?+
You or your organization retain ownership of the business information you submit, including product records, SKUs, stock quantities, supplier information and inventory records. Makhzen processes that data to provide the Service.
Does Makhzen sell business data?+
No. We do not sell your personal information. Information may be processed by service providers when necessary to operate Makhzen, or disclosed when required by applicable law. See our Privacy Policy for details.
Can my employees access all my inventory information?+
Workspace access depends on the roles, permissions and access options available in your Makhzen workspace. As the workspace owner or administrator, you should manage invitations and access carefully.
Does Makhzen guarantee 99.9% uptime?+
We aim to keep the platform available and reliable, but we do not currently advertise a guaranteed uptime percentage. Availability can be affected by maintenance, infrastructure issues and third-party services.
How can I report a security concern?+
If you notice suspicious account activity, a possible vulnerability or another security concern, contact our team through the contact page. Please avoid sharing passwords, authentication codes or sensitive customer information.
Have questions before trusting us with your business?
We are happy to answer questions about Makhzen, your data and how the platform works.