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Customer management

Know your customers.Keep business organized.

Keep customer information organized and connected to your sales workflow. Makhzen brings customer records closer to the products, inventory, and orders you manage every day.

Organized customer recordsSales workflow connectionOne inventory workspace

Customers

Customer directory

Search customers...

Customer records

128

Illustrative data

Sales orders

64

Illustrative data

Recent customers

Example records
AM

Ahmed Mansour

Individual customer

ST

Société Tunisienne

Business customer

SL

Sara Logistics

Business customer

Customer and sales records

Keep related business information together

Illustrative interface — not a live application screenshot

Customer organization

Customer information belongs in your business workflow.

When customer details are scattered across spreadsheets, messages, and separate files, even simple tasks become harder. Keep the information you need organized alongside your inventory operations.

Keep customer details organized

Keep customer information in one place instead of searching through scattered notes and spreadsheets.

Connect customers with sales

Associate customers with sales orders to keep customer and transaction information easier to follow.

Find customer records faster

Locate the customer information you need without going through disconnected files.

Keep your workflow together

Manage customer information alongside the products, stock, and orders your business already works with.

Simple workflow

From customer details to sales records.

Keep the customer side of your business connected to the inventory and sales processes you already manage in Makhzen.

Explore sales orders
01

Add your customers

Create customer records and keep the relevant information organized.

02

Use customer records in sales

Associate customers with sales orders to keep transactions connected to the right people.

03

Find information when needed

Return to your customer records whenever you need to reference customer or order information.

Connected operations

More than a customer list.

Customer management works best when it fits into the rest of your business operations.

FAQ

Customer management questions

What is customer management in Makhzen?+

Customer management helps you organize customer information and connect it with your sales workflow. It is designed to complement inventory and order management rather than replace a full CRM platform.

Can I associate customers with sales orders?+

Makhzen's sales order workflow is designed to keep customer and order information connected. The available customer fields and order options depend on the current application version.

Is Makhzen a CRM?+

Makhzen is primarily an inventory management platform. Customer management supports your sales workflow, but it should not be confused with a full CRM offering advanced lead pipelines, marketing automation, or customer engagement campaigns.

Can I use customer management for a retail or wholesale business?+

Yes. Organized customer records can be useful for retailers, wholesalers, distributors, and other businesses that manage customer orders alongside their inventory.

Can I manage customer information separately from inventory?+

Customer information is part of the broader Makhzen workflow. The goal is to keep relevant business records accessible alongside your products, stock, and sales orders.

Keep your customers and operations connected.

Bring customer information closer to your products, inventory, and sales workflow with Makhzen.